Our expert skills and resources help you reduce downtime, deliver higher levels of availability, and improve customer satisfaction – providing additional staffing, resourcing and support when you need it. Enabling consistent service delivery, our Mainframe Managed Services teams provide:
- Highly efficient and robust mainframe services, tailored to your needs.
- Targeted skills and solutions to deliver the availability, performance and security you want.
- Expertise to improve cyber security and reduce the risk of non-compliance.
- Timely and meaningful hands-on support: a fast and focused response when you need it.
What do you need to succeed?
Vertali offers you one of the world’s largest pools of mainframe skills and resources available for hire: our objective is to help your mission-critical operations to continue running smoothly and securely, 24x7x365.
Vertali experts bring experience in all aspects of mainframe technology across multiple sectors – an unrivalled 600+ years collective experience. Our Mainframe Managed Services clients benefit from:
- Comprehensive Support: BAU, requests, additional activities, OoH assistance.
- Dedicated Service Delivery Manager: ensuring smooth and efficient service delivery.
- Operational Continuity: underpinning uninterrupted mainframe operations 24×7.
- Peace of Mind: your mainframe systems and support services are in safe hands.
- Partnership Approach: we work closely with client teams and budgets.
- Sustainability & Continuity: as staff leave or retire, we take on their workload and tasks in flexible ways.
- Mitigate Risk: no single point of failure.
Our people have many years’ experience working in all aspects of IBM Z and related needs, including:
- Hardware
- Networking
- Operating Systems – z/OS, z/VM, z/Linux
- Subsystems (CICS, Db2, JES etc.) and ISV products (BMC, Broadcom etc.)
- Security (RACF, ACF2, TSS)
- Storage
Vertali Mainframe Managed Services include but are not limited to:
- Infrastructure Support & Optimization
- z/OS Operating System Support
- 24x7x365 Support via a dedicated team
- Extended Incident Support Services (EISS)
- Mainframe Skills – Staff Augmentation
- Skills and Out-Tasking: BAU and Projects
- Compliance: Network Micro-segmentation
- Consulting for projects/outside BAU
- Software Swap-out, Upgrades, Migration
- Mainframe Hardware Migration
- Storage Management
- Access to skilled consultants covering all Mainframe Parallel Sysplex
- Security as a Service
- Cyber Resiliency Programs
- Disaster Recovery DR Testing
- Security Admin: BAU, requests, OoH
- Security Engineering: monitoring and support
- z/OS and subsystem, system programming – BAU
- Requests, upgrades, incidents, changes
- Service improvements, advice, guidance
- Mainframe Project Delivery
- Bespoke systems software development and maintenance
- Run-book of client systems and processes
- Knowledge transfer and transition
- Regular service review meetings
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Get in touch
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Vertali APAC